Frequently Asked Questions

We offer a comprehensive range of alteration services including hemming, taking in or letting out seams, sleeve adjustments, shoulder modifications, zipper replacements, and button repairs. We work with all types of clothing from casual wear to formal attire, including wedding dresses, suits, leather goods, and accessories. Our experienced team can handle both simple adjustments and complex reconstructions.

Turnaround times vary depending on the complexity of the work and our current workload. Simple alterations like hemming typically take 3-5 business days, while more complex work may take 1-2 weeks. Wedding dress alterations usually require 2-4 weeks, and custom manufacturing can take 3-6 weeks. Rush services are available for urgent needs with additional fees. We'll provide you with a specific timeline during your consultation.

Pricing varies based on the type and complexity of the alteration. Basic alterations start at $15 for simple button or zipper replacements, while clothing alterations range from $25-$85. Wedding dress alterations typically cost $200-$600, and custom manufacturing ranges from $150-$500. We provide detailed pricing estimates during your consultation, and there are no hidden fees. Payment is due upon completion of services.

While we welcome walk-ins during business hours for simple alterations, we highly recommend scheduling an appointment for complex alterations, custom work, or wedding dress fittings. Appointments ensure you receive dedicated time with our tailors and allow us to provide the best possible service. You can schedule by calling (512) 868-5345 or using our contact form.

Please bring the garment that needs alteration along with any undergarments or shoes you plan to wear with it, as these can affect the fit. For formal wear, bring the appropriate undergarments and shoes for the most accurate fitting. If you have inspiration photos or specific style preferences, please bring those as well. For custom work, bring any reference images and your measurements if you have them.

Yes, we have extensive experience working with vintage garments and delicate fabrics including silk, lace, beaded materials, and antique textiles. Our team uses specialized techniques and equipment appropriate for sensitive materials. We take extra care to preserve the integrity and historical value of vintage pieces while making necessary alterations. We'll assess your garment during consultation and discuss any special considerations.

Yes, we offer rush services for urgent alteration needs. Rush services are available for most types of alterations and typically reduce turnaround time by 50%. Additional fees apply for rush services, and availability depends on our current workload and the complexity of the work. Please call us as soon as possible to discuss your urgent needs and we'll do our best to accommodate your timeline.

We accept cash, personal checks, and all major credit cards including Visa, MasterCard, American Express, and Discover. Payment is due upon completion and pickup of your garments. For large custom projects, we may require a 50% deposit with the remainder due upon completion. We do not currently accept digital payment methods like Venmo or PayPal.

Absolutely. We stand behind all of our work with a satisfaction guarantee. If you're not completely happy with the results, we'll work with you to make it right at no additional charge. Our guarantee covers workmanship issues and ensures that alterations meet the agreed-upon specifications. We want every client to be thrilled with their garments when they leave our shop.

Yes, we specialize in custom manufacturing and bespoke clothing creation. Our services include made-to-measure suits, custom dresses, unique accessories, and completely original designs. The process typically begins with a design consultation where we discuss your vision, take detailed measurements, and create patterns. Custom projects require more time (3-6 weeks typically) but result in truly one-of-a-kind garments tailored specifically to your body and style preferences.